Frequently Asked Questions
Common questions about international removals, customs, insurance and delivery.
Which countries do you ship to?
We provide logistics services primarily to the UK, as well as Germany, the Netherlands, France, Belgium, Austria, Switzerland, Italy, Sweden, Norway, Finland and the United Arab Emirates.
What services do you offer?
We offer international household removals, new furniture shipping, cargo and part-load shipping, commercial freight, vehicle transport and customs clearance services.
How are delivery times determined?
Delivery time depends on the destination, the type of cargo and customs volume. It is typically 7-14 days for the UK and 4-8 days for Germany and Central Europe. We give you a clear schedule at the quote stage.
Do you handle urgent shipments?
Yes. We offer air freight and priority road transport options for urgent shipments.
What does your household removal service include?
A full service including a free survey, professional packing, loading, customs clearance, insurance and delivery/assembly at the destination address.
Do you ship food products abroad?
Packaged, long-shelf-life dry foods can be shipped in line with regulations. Contact us for product-specific advice.
Do you handle customs clearance?
Yes. Our company holds an import and export licence; we handle all formalities at departure and arrival customs on your behalf.
Are my belongings insured?
All our shipments are covered by international transit insurance. Additional declared-value cover is available on request.
Is a quote free of charge?
Yes, it is free. Fill in the quote form and our team will send you a free, no-obligation quote as soon as possible.
Didn't find the answer to your question?
Our team will be happy to answer all your questions.
Looking for a reliable international removals company?
Fill in the form and our team will send your tailored quote the same day. Customs, insurance and delivery included, no hidden costs.